• We always make eye contact when speaking to a child
• We are firm but kind
• We set direct and simple limits
• We are always aware of our language and tone
• To reward appropriate behavior
• We start the day reviewing classrooms rules.
• If a child is involved in a temper tantrum he or she we be allow do so.
• A staff member will stay with the child and continue to speak in a calm and kind tone to the child.
• A parent will be contacted if the child does not calm down
• We will remove and distract a child from the situation
• We will use a time-out as last resource. Time out will be a minute per age no more than four minutes.

First Step will never

• Use verbal abuse or corporal punishment
• Deny food or drink to a child for punishment
• Punish a child for soiling or wetting clothes
• Use physical restraint
• Isolate a child
• First Step will always encourage positive reinforcement